Knox Premium

Watched and recovered.

R1,250 / month

Once-off onboarding R890. Month to month, one calendar month notice. Prices exclude VAT; Knox is not currently VAT registered, so no VAT is charged.

Included as standard

Watched and recovered

5 company databases

Your accounting and payroll databases, precisely scoped at onboarding.

50 GB secure storage

Encrypted before it leaves your server, stored in South African data centres, mirrored across locations.

Daily monitoring by a Sage expert

Every backup watched by someone who knows exactly where Pastel keeps what matters.

Proactive fixes

If a backup fails, we repair it before you know it happened.

Priority restore, 3-hour assurance

Our record: 30 databases restored with payroll processing by 10:30am. Assurance conditions in our terms.

Year-end folder management

When your financial year rolls over, the backup moves with it. It never silently protects last year's folder.

Payroll recapture points

A marked backup after every payday, so a recapture cycle starts from a known-good point.

Quarterly verified test restore

We restore your data into a working file every quarter. Proof it comes back, not just proof it ran.

33-day daily retention + 24-month archive

A month of daily history plus two years of monthly snapshots.

Daily email confirmation

One email that backups ran. You never have to reply to it.

Add-ons

Build your Elite

Monthly add-ons
After-hours emergency servicesR1,250 per month. Recovery outside working hours whenever you need it.
0
R0
Monthly data-integrity checkR280 per company database per month. Requires a permanent TeamViewer password on the server.
0
R0
Datafix InsuranceR1,250 per database per month. Corruption fixes covered on insured databases.
0
R0
Additional storageR200 per 10 GB per month, beyond the included 50 GB.
0
R0
5-year statutory retentionR145 per 15 GB block per month, or R1,500 per year prepaid. Rolling 5-year window aligned to SARS: expired years drop off, longer retention on request. Blocks are added as your archive grows.
0
R0
Once-off and per-event
Year-end rolloverR850 per company, per year-end.
0
R0
SARS submission (EMP501 + recon)R2,555 per company, twice a year, handled personally.
0
R0
Additional company database setupR350 per new database beyond the 5 included.
0
R0
New / re-installationR530 per fresh install or rebuild after a hardware change.
0
R0
Disaster-recovery drillR1,500 per full test-restore session.
0
R0
Your monthly totalR3,500
Once-off (incl. R890 onboarding)R890

Software support billed separately at R830/hr, remote via TeamViewer. Prices exclude VAT.

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